Read what our customers think about us...

Arron Davies

"Steve and his team was very professional in helping me sell my property , thanks for all your help."

Daniel Gabbay

"Thanks to the team at Galloways I have bought AND sold a property with them! They're always very professional and straightforward to deal with."

Edward Hough

"Having worked closely with Steve and Darren to support their growing business by helping to find excellent new staff for both their West Norwood and Penge offices, I can wholeheartedly say that they are extremely likable and down to earth Estate Agents with great local knowledge and a first rate understanding of what it takes to get properties sold and let for the best prices in the shortest amount of time. If you're looking for an honest and hard working Property Company that will put your best interests first then look no further. Highly Recommended - Edward A B Hough Associate Director for AMR South East."

Shea Rider

"Having never sold a house before I did some research on the estate agents in the Penge area. I was unsure whether to use Galloways as they were a new company.....or so I thought. Turns out they have been going for decades and have another branch in West Norwood. They were extremely professional and knowledgeable and stood head and shoulders above the other agents that I visited in their approach to selling my house. Steve was extremely helpful at every stage of and what I liked is that he was straight talking and honest. You knew exactly what was going on at every stage of the sale. He always was always contactable and helpful with any questions I had. Unfortunately I'm leaving the country so wasn't looking to buy another property but if I return to the UK then Galloways will be the first company I would contact to help me find my new home. Well done and thank you for a fantastic service. I couldn't ask for more."

Tara Griggs

"What a fantastic and highly professional team. We bought our house through the West Norwood branch. The service was outstanding, Darren and Steve were extremely professional and efficient. They were on the ball and in touch throughout with updates in our process. I will only deal with Galloways in the future and I recommend everyone to use them. 5 star service"

Honor Barley

"Having just opened a branch in Penge, you may think they are new company but they aren't! Galloways have been a well known agency in West Norwood for a long time. Having dealt with a lot of agencies, I can honestly tell you they restore your faith in estate agencies. It's a small business, which adds a personal touch. They are honest, get things done quickly and make sure their clients are happy. I've bought a property from them and friends have rented or rent their properties via Galloways. Nothing is an effort and they really do stand out from the rest. I would not hesitate to use them again and I certainly recommend them to people."

Sarah Crosby

"I bought my first home through Galloways and Steve was extremely helpful with knowing what I was looking for, finding the property and going through the whole buying process, which can be daunting. They were a helpful and friendly estate agent and I would recommend them."

Mark Evans

"We bought our house through Galloways and had an excellent experience: contrary to our experiences with other agents in the past, the team was honest & straightforward, communication was always prompt & clear and Steve and team were always very helpful in answering questions and pushing the transaction along to a smooth, successful conclusion - which is just what you want when you buy a house! Would most certainly recommend Galloways to anyone locally."

Robin Fawke

"Having a great deal of experience of estate agents, Galloways follow through no their promises and do what they say they will. Always find transaction complete without fuss with the team at Galloways."

Luca Pietrobelli

"Professional group of agents, really a pleasure dealing with them. highly recommended"

R Arnold

"We've just exchanged on our flat. It was a very stressful time, with lots of complications. However Galloways (Darren and Steve) were fantastic and helped keep everything on track. A local West Norwood firm who really knows the area well and will work hard for their clients."

Kelly Mussenden

"We chose Steve Carpenter from Galloways in Norwood to deal with the sale of our flat because, among agents that offered an estimate of the property, he was by far the most informative and generous with his time. He offered advice that was useful, honest and objective, and was always available to answer doubts from the beginning to completion. We have no hesitation in recommending this agent in particular, and Galloways in general. "

Adam Richardson

"Having purchased a property through Galloways I can say they were a pleasure to deal with. Great communication between parties involved, always willing to go the extra mile if anything needed to be pursued. If I ever sell the property I will be knocking on their door."

Nick Ferguson

"Really great guys at Galloways. After a fraught year of trying to buy a house and being let down numerous times we were very wary of Estate Agents. I can honestly say these guys were the opposite of this. They always took our calls and helped us through the process even when it was looking decidedly shaky. If you are looking to buy (or sell) in the area you definitely need to speak to them Many thanks Galloways"

Rebecca Jarvis

"We recently used Galloways to sell our flat in Streatham, and also purchased our new property through them. All of the team were genuinely pleasant to deal with, and worked hard on our behalf to make sure everything went smoothly. They are professional, know the area well and are small enough to provide a personal service. I would definitely recommend them."

Katie Prescott

"Fantastic experience of Galloways - after several very bad experiences with estate agents, it was lovely to deal with such an honest and helpful team! They put up with a lot of worried phone calls from me and helped to push the solicitors when completion was slow. Highly recommend!"

Tim Keenoy

"Very efficient and helpful team at Galloways. Constantly kept me updated and ensured sale went through as pain free as possible. Personable, professional and knowledgeable...would use them in future purchases. Highly recommended. "

Michele Pizzey

"I recently employed Galloways to sell my flat in West Norwood. The staff in the office were always informative and helpful and I was very impressed when watching them show prospective buyers around. After an offer was accepted the staff kept me constantly updated, and I feel went much further than most estate agents normally would to ensure that my sale went through. Whilst other estate agents seem to only think about their personal sales bonus Galloways offer exception service in a friendly manner. I would absolutely recommend them to anyone wanting to buy or sell, and I will be using them again when it comes to selling my next property."

Ben Fairbairn

"The team at Galloways were friendly, honest, very natural, helpful and very professional. Very satisfied. "

Emma Clough

"Having searched for a property in London for nearly a year, I have come into contact with a lot of different estate agents. I found Galloways to be polite, efficient and professional, particularly in contrast to other agents. Communication was quick and they assisted well in negotiations with the vendor. My contact, Sasha, was always helpful, friendly and quick to respond to emails or calls. I am now installed in my first home!"

Katherine Bagshawe

"I bought my flat through Galloways and were so happy with the service I received, they were my first choice when I came to sell 3 years later. The team are all very friendly, incredibly helpful and extremely professional. The level of service you receive from them is far superior to any of the big chain agents. They really know their area and I could not recommend them enough. Thank you for all your help!"

Claire Glover

"Brilliant estate agents that I cannot recommend highly enough. I bought my first property, rented it and then sold it all through Galloways and had a positive experience from start to finish. I have not always had the best experience with estate agents but Galloways have given me renewed faith that there are good ones out there. All the staff were polite, attentive and proactive. Steve was exceptional, he was honest and reliable and offered very competitive rates. My only regret is that I didn't always listen to his advice because I would have been better off if I had done so. I will definitely be looking to use Galloways again when I reinvest in the area. "

Chris Sibthorpe

"Steve and his team provided us with a very professional service. Throughout the sale, Galloways were responsive and crucially unlike other agents in the area we could always get to speak to the right person. The post 'offer' service was excellent. I would recommend them wholeheartedly."

Laura Leon

"Steve is a top notch estate agent. We've had a number of negative experiences in the past working with estate agents but he is a cut above the rest. A refreshing change! Steve is extremely professional and I can't recommend him highly enough. Being first time buyers he guided us through the process impeccably and managed all parties involved brilliantly. The final days before exchange were extremely stressful but he went way above and beyond so we are grateful to him for that. We will definitely use Galloways in the future and have been recommending to friends far and wide!"

Fleur van Holst

"We have worked together with Steve and the team from Galloways to sell our flat in West Norwood and what a great experience it has been. Selling from abroad meant that felt we had to go with one of the bigger estate agents to start with, which was why we initially opted for one of their competitors (Foxtons). The whole experience with them was very disappointing. We never received call backs, the lack of knowledge of the local area was astounding and they crucially failed to obtain a sale for us. The moment we engaged Galloways the whole experience became good again. We received honest and clear advise on the selling strategy and price, the promised call backs actually happened and they have genuine knowledge and expertise of the area and selling in general. The whole team has been very patient in helping us through an eventually quite complicated sale (not Galloways fault), and did their utmost best to speed up the sale. Overall it has been fantastic, and we are very very happy for choosing Galloways, we just wish we had done it sooner. "

Phillip McCarthy

"It was great working with the team in Galloway's. They were fully supportive from start to finish and very professional when dealing with any complications along the way."

Jian Shi

"Just had a good experience with Galloways. The people there like Steve are always very helpful and friendly. So really want to recommend it!"

Gareth Cash

"After dealing with a larger estate agents and dealing with nothing but stress and lies, I found a new property through Galloways West Norwood. The team were all incredible throughout; helpful, honest and super-efficient, I couldn't recommend them highly enough."

Nick Farrington

"Steve and Sasha did a brilliant job in selling our property. Very reliable, helpful and got the job done. I will be using the team again"

Billie Rowe

"Fantastic estate agents. I completed on my flat purchase a few weeks ago and Liz was very honest, professional and supportive throughout, which really helped make the whole process pretty much stress free. Would highly recommend."

George German

"Galloways, and Sasha in particular, have always been really helpful for me. They have shown me round countless properties, both as a buyer and a letter, and helped me secure a great rental property. I cant recommend them enough!"

Georgina Jordan

"I too cannot fault my experience with Galloways. They found a buyer for us very quickly and without their relentless hard work I fear the chain we were in would've fallen through on more than one occassion. We were always kept well informed and the communication between them and rest of the chain was always communicated back to us. One of the most frustrating things about buying a house is not being kept informed as to what's happening. This didn't happen. We didn't have the biggest most expensive property on their books, but Galloways made us feel just as valued as if we were selling a stately home!"

R Rateau

"I have been renting a couple of houses in South London with them for several years and the Galloways' team (Steve, Sasha, Darren..) has always been very helpful and trustworthy from the beginning to the end. It has been a real pleasure working with them and if I'd come back in London in the future I would go with them for sure. Warmly recommended."

Damaris Yianni

"Galloways were fantastic from the start. Steve was brilliant; straight forward and on the nose with getting our house on the market in the right way and at the right price. Sasha found us excellent buyers and and helped us through the process from beginning to end. Steve also gave us great advise when it came to buying another house and dealing with other estate agents - even though we were not buying a house through Galloways. We received the most honest, reliable and trustworthy information and help from all the team at Galloways. We would definitely recommend using them to sell your house."

Gina Davoile

"We bought our house through Galloways and they were an absolute pleasure to work with. Sasha and Steve were so helpful and friendly, I would definitely sell our home with them in future. Our experience was made less stressful because of the great team, I couldn't recommend them enough."

Richard Hall

"Where do i start - the whole experience of using Galloways has been fantastic from start to finish! As soon as we met Steve and Sasha we knew they were a very rare breed - estate agents who are honest and will be totally upfront with you. You do not feel you are "just a number" which is very refreshing. They have years of experience in the industry and are lovely people to deal with. There is no hard sell - just honesty, integrity and professionalism. Their valuation of our property was totally spot on - unlike some of the high street names who totally over-inflate prices to win the business then tell you 3 months later the "market has dipped" and you have to reduce your price. They are local experts which puts them streets ahead (excuse the pun) of the competition! This local knowledge meant that not only did they price the property accurately, they got viewings quickly and of the right caliber. They also worked extremely hard to get us the best price and we were delighted with the end result - even a few weeks after Brexit they got us viewings and a reasonably quick sale at the price we wanted!! You really get the feeling they are totally with you every step of the way and want make the whole process as smooth as possible. We had a number of serious legal issues during our sale and purchase and this was handled wonderfully by the team at Galloways with them going above and beyond to make everything happen. They even recommended a fantastic solicitors who, coupled with Galloways made a formidable team! In contrast to the online estate agent and solicitors used by our seller they were light years ahead. Although slightly cheaper than Galloways they were absolutely awful! i did not get a phone call in 7 weeks from the sellers estate agent and had to do all their work for them - Gallows on the other hand called me constantly with updates and were always available - filling me with confidence that everything was going to happen. I cannot speak more highly of them and would wholeheartedly recommend them to anyone who wants to sell their property in the area."

Alexandra Henderson

"Galloways were the dream estate agents from start to finish! I could not recommend the team there enough - they were extremely friendly, helpful and responsive and always professional. I would strongly recommend that anyone looking to buy or sell in the area goes with Galloways, as the service that they offer is far superior than that of any of their competitors. I've just bought my first home and Sasha and the team could not have been more helpful and lovely to deal with - I will certainly be using them again in the future."

barry yarde

"Having lost my mother 18 months ago, and having to deal with selling her property recently at an emotional time, it was a pleasure dealing with professional, caring and sympathetic people. they made that whole transaction seamless, even suggesting a few solicitors, who were also wonderful to deal with, took away any pressure. The process was quick and completely trouble free. Would I recommend them? Definitely, I certainly would."

Martin Kucharcik

"Having been through several agencies in past all I can say is that the guys from Galloways rock! Very helpful, excellent service, no probs, highly recommended anytime!!!"

Anna Lacey

"We had a good feeling about Galloways from the moment we met Steve and they have not let us down. They have just sold our flat in West Norwood and have been absolutely great throughout. We were particularly impressed by their down-to-earth way of doing business and their honesty, both in terms of pricing and their assessment of viewers' feedback. When the first offer fell through (through no fault of Galloways), Steve and the team went full steam ahead in trying to secure us another buyer - which they did within a week. Steve is also the kind of guy who says he'll call the buyer and phone you straight back and actually do it! Very reliable, very friendly, very knowledgeable about the local area and all in all a relaxed and seamless experience. As with all the other reviews, we can't recommend them highly enough. It's only a shame that we've left the area so we can't use them again in future!!"